PRODUCT INFO & FAQ

Product

Total Flex™ S is a micro-sized, home exercise machine that is small in size but big on body shaping results! Designed to be the world’s smallest, ultimate state-of-the-art, total body shaper with the Total Flex™ S you can re-shape your entire body, build strength, and help burn calories - in armchair comfort, and in the privacy and convenience of your home. The Total Flex™ S is a health and fitness training solution designed and developed to fit your lifestyle and your budget.

  • Achieve a total body workout with a few key exercises selected from 41 muscle sculpting, body shaping exercises available
  • The seat and backrest allow exercising from a comfortable, seated position. Refer to the table below for differences between Total Flex™ M and the Total Flex™ S.
  • High-quality resistance bands to tax the body for an effective workout. Adjustable resistance bands provide variable resistance to match your level of fitness, whether you are a beginner or advanced exerciser. Refer to the table below for differences between Total Flex™ M and the Total Flex™ S.
  • Comfort grip handles and ankle cuffs provide a comfortable workout experience
  • Changing from one exercise to another and adjusting resistance levels is quick and easy, saving you time and effort
  • Comes with Exercise Chart and detailed User Manual which can be downloaded here.
  • Folds up in seconds and stores compactly under the bed, behind a door or in a closet

Differences between the Total Flex™ M and the Total Flex™ S

Feature

S

M

Seat and Backrest

Standard seat and backrest

Padded seat and backrest

Resistance Bands

2 sets of bands; 3 levels of resistance

3 sets of bands; 7 levels of resistance


Based on a patented design, and in line with technological trends that “small” can be “big”, the Total Flex™ S micro technology allows for a wide variety of exercises to be performed. Notwithstanding its compact size, muscles and joints can be exercised along their full range of motion, and against variable levels of resistance to improve overall flexibility, endurance, and strength.

In addition, the size of the machine does not reflect or impact the quality of the resistance bands. The high-quality resistance bands that come with the Total Flex™ M and Total Flex™ S are identical to those on larger competitive units that cost much more, take up more space, and are more complicated to use.

The Total Flex™ S can support a person weighing up to 136kg/300lbs.

Regardless of your current shape or condition, the Total Flex™ S is designed for use whether you are fit or unfit, young or old, male or female, or whether you need to lose excess body fat, or just want to maintain your current shape. It is also suitable for sports training as many sporting movements can be simulated with the Total Flex™ S

The Total Flex™ S is intended for indoor, home (not institutional) use.

As an exercise machine, the Total Flex™ S is designed to improve your shape, trim your body, build energy and endurance, and to improve your overall health and fitness - quickly, easily, and safely in the comfort of your home or office. One of the world’s smallest, lightest, and easiest to use home gym, the Total Flex™ S is designed to give you the body you have always wanted and keeping it that way!

  • The Total Flex™ S is based on a patented X-frame technology, featuring a frame structure, hinged, and connected to a seat and backrest
  • To exercise, the X-frame with connected seat flips open. After exercise, the frame and seat folds closed for compacted storage
  • Upper and lower pulley bars are connected to the ends of the X-frame, each fitted with sets of 3-D pulleys and resistance bands that clip to a pair of handles or ankle cuffs
  • To exercise, simply flip open the X-frame, sit comfortably on the seat with backrest support, set the resistance level, grab the handles (or attach the ankle cuffs), and start exercising by pulling and moving the handles (or ankle cuffs) in accordance with the exercises in the Exercise Chart

Compared to big, bulky gyms that clutter your home, the Total Flex™ S is:

  • Use: Simple and easy to use, move and store
  • Comfort: Comfortable to exercise from a seated position with the back supported
  • Weight: Much lighter - the entire machine can be lifted with one finger! Total Flex™ S weight: 6.06 Kg; Total Flex™ M weight: 7.2 Kg
  • Size: A fraction of the size - Height: 75.5 cm; Width: 60 cm; Footprint: 60cmx40cm
  • Cost: Costing less
  • Appearance: Visually appealing and unobtrusive

  • To obtain exercise resistance, the padded handles (or ankle cuffs) are clipped to one or more O-rings attached to resistance band ends and threaded through sets of 3-D pulleys
  • By engaging different color resistance bands and/or by engaging different combinations of resistance bands, the level of resistance can be varied. When pulling the handles (or the ankle cuffs), progressive levels of exercise resistance can be generated to match individual levels of fitness
  • Note: The following resistance bands are fitted:1) The Total Flex™ S: Two sets of resistance bands that varies in strength, to generate 3 levels of resistance; 2) The Total Flex™ M: Three sets of resistance bands that varies in strength, to generate 7 levels of resistance

The resistance bands are durable and long lasting. Over time and with continuous use, the bands can be replaced. Replacement bands are readily available and replacing them is quick and easy. Instructions for replacing the resistance bands are available here.

The Total Flex™ S comes complete with an easy-to-follow Exercise Chart, including step-by-step use instructions and three Exercise Programs, each consisting of a select number of result-producing exercises.

The different exercises in each Exercise Program are designed to work out the various muscles of the body. Simply select the program that is best suited to your fitness level, available time, objectives, and level of motivation (see below):

  • Express Success - a total body workout (17 exercises), if you have limited time, have been inactive or are unfit
  • Total Body Burn - a total body workout (10 exercises), exercising a wide range of muscles, if you are fit, want a more comprehensive workout, and have the time
  • Perfect Buns & Legs - a workout (6 exercises) to specifically target the waist, hips, buttocks, and thighs

In combination with a healthy diet, exercising every other day for just 20 minutes is all it takes to work out every major muscle group, zeroing in on flabby spots, trimming and toning them into shape and burning off excess body fat. You’ll be amazed at how quickly, how easily and how enjoyably you’ll progress to peak fitness and health. Before you know it, you’ll be feeling terrific and looking it too.

The Total Flex™ S is a complete, all-in-one home exercise system. It comes with a set of handles to engage resistance, and a set of ankle cuffs for a range of leg exercises.

Additional grey and red bands are available for Total Flex™ S.

  • The Total Flex™ S is fully tested and certified. It complies with international standards of quality and safety and is certified in accordance with the internationally recognized standards.
  • The Total Flex™ S is a quality manufactured, elegantly designed exercise machine that combines precision engineering with top quality construction. Although light and compact, it is strong and sturdy with its main structure fabricated in steel

Shipping

Our orders ship from our fulfillment center in USA anywhere from 2 to 5 business days from credit card approval. An automated shipment confirmation notification with the tracking number is sent to the customer's email. Please log into our customer service portal at support.thane.com to access your account and to check on the status of your order. See Shipping Information for details.

For more information on our shipping and delivery, check out our shipping page.

Returns

Our 30 day money back guarantee entitles you to a full refund of the purchase price, less the shipping and handling charges. If you're not completely satisfied with your purchase, please log into our customer service portal at support.thane.com to access your account and submit a return request to obtain an RMA number (Return Merchandise Authorization ). You will receive an email from Thane Customer Service within 1 to 2 days with the RMA number and return instructions. Once you have received your RMA number, please return all items in its original condition and packaging. When returning your order, please ensure that you use an insured carrier to return your order.

Please note that Thane is not responsible for any return shipped charges incurred to return your order. Once your order has been received at our fulfillment center, the refund will be processed. Please allow 7 to 10 business days for the credit to appear on your credit card. Refunds do not include shipping and handling or assembly fees and trial fee payments. See Returns for complete details.

Refunds for returned orders are processed weekly. If your return shipment tracking number confirms that your order was successfully delivered to our fulfillment center, please allow 7 to 10 business days for the refund to be processed to your credit card. If your order was placed on a 30-day trial offer, the trial fee paid is non-refundable. We do not refund any shipping charges. If after 10 days, you do not see your refund on your credit card, please log into our customer service portal at support.thane.com to access your account and submit a help request to our customer service center. Please allow 1-2 business days for a response.

RMA (Return Merchandise Authorization) Number. Please log into our customer service portal at support.thane.com to access your account and submit a return request to obtain an RMA number. You will receive an email from Thane Customer Service within 1 to 2 days with the RMA number and return instructions. See Returns Policy for complete details.

Warranty

Your Product purchased from Thane Direct USA/Thane.Com is warranted, to the original owner, for 1 Year from date of purchase against defects in material and workmanship under normal use and service. Should your Thane Direct USA Product prove defective within 1 Year from date of purchase, you must email or call our Customer Service department at customercareusa@thane.com. Do not return the defective part or unit unless instructed to do so after contacting us.

Under this warranty, Thane Direct USA/Thane.Com will repair or replace any parts found to be defective due to a manufacturer's defect. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or use for which it is not intended. There are no warranties other than that expressly set forth herein. This warranty is not transferable. Thane Direct USA/Thane.Com is not responsible in any way for damages, losses or inconveniences caused by equipment failure arising from user negligence, abuse or use not in accordance with the User's Guide or any additional safety, use, or warnings included in the product materials. Further, Thane Direct USA/Thane.Com is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.

Please log into our customer service portal at support.thane.com to access your account and submit a warranty parts request to our customer service center. Please ensure to identify the make/color and model of your unit and the problem you are experiencing. Please ensure to include your order number or proof of purchase to support any warranty related issues.

The product you have purchased from Thane is warranted against defects in materials and workmanship under normal use and service to the original owner for one (1) year from date of original purchase (“Warranty Period”). Should the product prove defective during the Warranty Period, please log into our customer service portal at support.thane.com to access your account and submit a warranty parts request to our customer service center. Please allow 1-2 business days for a response. Do not return the defective part or unit unless instructed to do so after contacting us. Under this limited warranty, Thane Direct Inc will replace any parts found to be defective due to a manufacturer’s defect. A shipping and processing charge may apply to any replacement undertaken by Thane. See Warranty Information for complete details.

THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING

  1. Accident, misuse, abuse or neglect.
  2. Improper or inadequate assembly or maintenance.
  3. Unauthorized modification or commercial use.
  4. Improper packaging in return transit.
  5. Normal wear and tear.
  6. Unsupervised use by children under 18 years of age.

See Warranty Information for complete details.

Payment

Please log into our customer service portal at support.thane.com to access your account and confirm how many installment payments you have left.

If you see two transactions posted for the same amount on the same day, you are not being charged twice. What you are seeing is the pre-authorization obtained from your credit card company and the actual charge. Please note that the pre-authorization will be held in your account until your order ships, at which point, your card will then be charged. Please log into our customer service portal at support.thane.com to access your account.

MY ORDER

24/7 support available at support.thane.com with our Customer Service Team.

My Order

Our orders ship from our fulfillment center in USA anywhere from 2 to 5 business days from credit card approval. An automated shipment confirmation notification with the tracking number is sent to the customer's email. Please log into our customer service portal at support.thane.com to access your account and to check on the status of your order. See Shipping Information for details.

We understand that you may have changed your mind about your order and now you wish to cancel. Please log into our customer service portal at support.thane.com to access your account and follow the steps to cancel your order. It is important to note that in our efforts to get your order delivered to you as quickly as possible you may have as little as one hour or less from order placement to cancel your order. Our systems are automated to ensure the fastest order processing and shipment times possible and once an order has been processed and sent to fulfillment we are unable to cancel an order.

Your order is shipped from our fulfillment center via one of our preferred carriers. An automated shipment confirmation notification with the tracking number is sent to the customer's email. Please log into our customer service portal at support.thane.com to access your account and to check on the status of your order. For remote locations, the carrier will transfer the shipment to your local USPS post office for delivery to its final destination.

Please log into our customer service portal at support.thane.com to access your account and to update your bill to/ship to information. Please note that you may have only 1 hour from order placement to change the information and ensure the information has been properly updated on your order. We have an automated system; our orders are processed as soon as they are received and sent to our fulfillment center.

An automated order confirmation notification is sent to the customer's email on file. Please log into our customer service portal at support.thane.com to verify your email address. Please also check your junk/spam folder as your email provider may have filed it as “junk” or “spam”. Be sure that your email settings are marked to accept emails from us.